Welcome to our online store, current turnaround is 3-5 business days. Brick and Mortar store open from 10am to 6pm on the weekdays, 10am to 5pm on the weekends. Don't forget to follow us on IG, FB, and TikTok to stay updated with the latest news!
Turnaround ♥ Our current turnaround is 5-8 business days, followed by the shipping method you choose. If you are local, you can choose to have the order pick up in-store instead of paying for shipping. If you do so, you will receive a notification when the order is ready for pick-up.
No rush order please, due to the large volume of orders we received each day, and we maybe away for craft shows / planner events, we cannot promise to expedite your order, thank you for your understanding.
We ship with USPS First Class, USPS Priority Mail with tracking and UPS Ground:
First Class Mail:
• USA 2-5 business days.
• International 1-3 working weeks.
Priority Mail:
• USA 2-3 business days.
• International 6-10 business days.
UPS Ground:
• Up to 5 business days. * Please be reminded that for international orders, there may be a brokerage fee charged by UPS and duty fee by the federal.
Policy:
• Hobonichi / EDiT / Planner / Calendar / Surprise Boxes / Sale and Clearance items are all sales final.
• All sales are final except for defect items.
• All items sold as it is, we do not accept refund or return.
• Shipping costs are not refundable. We are not responsible for lost packages.
• Preorder items are specially ordered for you therefor they cannot be cancelled, returned or refunded.
• Claims for damaged products must be made within 7 days of receipt. Please keep damaged shipping box in case we need to file a USPS claim. We may ask for picture of damaged item and shipping box to forward to the manufacturer and/or shipping carrier.
• Products that have been opened or used may not be returned.
• Clearance & Sales items may not be returned.
• Return shipping cost is non-refundable & will be bared by the buyer.
