Policies

Turnaround ♥

Our current turnaround is 5-8 business days, followed by the shipping method you choose. If you are local, you can choose to pick up your order in-store instead of paying for shipping. If you do so, you will receive a notification when the order is ready for pick-up.

No rush orders please! Due to the large volume of orders we receive each day, and because sometimes we are away for craft shows/planner events, we cannot promise to expedite your order. Thank you for your understanding.

Shipping ♥

We ship with USPS Ground, USPS Priority Mail with tracking, and UPS Ground:

USPS First Class Mail:

  • USA 2-5 business days
  • International 1-3 working weeks*

USPS Priority Mail:

  • USA 2-3 business days
  • International 6-10 business days*

UPS Ground:

  • Up to 5 business days

* Please be reminded that for international orders, there may be a brokerage fee charged by UPS and duty fee by the federal government.

Policies ♥

  • Hobonichi / EDiT / Planner / Calendar / Surprise Boxes / Sale and Clearance items: All sales are final.
  • All sales are final except for defective items.
  • All items are sold as is; we do not accept returns or make refunds.
  • Shipping costs are not refundable. We are not responsible for lost packages.
  • Preorder items are specially ordered for you therefore they cannot be cancelled, returned, or refunded.
  • Claims for damaged products must be made within 7 days of receipt. Please keep the damaged shipping box in case we need to file a USPS claim. We may ask for a picture of the damaged item and shipping box to forward to the manufacturer and/or shipping carrier.
  • Products that have been opened or used may not be returned.
  • Clearance & Sales items may not be returned.
  • Return shipping cost is non-refundable & will be paid by the buyer.

Photo and Video Release ♥

Please note that photographs and videos are taken in Little Craft Place and these will be used by the store for marketing and publicity in our publications, on our website, in social media, and in third-party publications.